The AIM Framework

Method - How We Do It
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The AIM methodology provides a transparent and rigorous framework that guides Conseq’s engagement model with every client. The core objective of AIM is to enable and foster a long term business partnership that continuously builds upon innovative solution architectures all the way to deployment and service assurance.

Step 1
Advisory Services

Step 2
Implementation Services

Step 3
Managed Services

Advisory Services

Assessment, Consulting & Solution Engineering:

  • Assessment and modeling of business process workflow and management
  • Identify and assess potential deployment models across private, public and hybrid clouds
  • Establish cloud orchestration model, aligning business needs with application, data and infrastructure
  • Define solution architecture leveraging resource and service frameworks across IaaS, PaaS & SaaS platforms
  • Identify and define mobile and social dimensions of application architecture
  • Design of cloud governance model
  • Establish service management design (SLA, performance & availability metrics)

Implementation Services

Deployment & Migration:

  • Define Agile-based implementation plan for solution design detailed during the Advisory phase
  • Establish detailed test plans, target code coverage, test automation frameworks in line with build and release management
  • Establish and validate master data model across CRM and ERP systems (MDM)
  • Define and implement distributed application integrations across presentation, application and data layers
  • Implementation architecture for organization merges in line with business needs
  • Implement appropriate data security model in the cloud
  • Identity and Access Management across applications

Managed Services

Service Assurance & Continuous Improvement:

  • Establish Service Level Agreements (SLA) and performance metrics for Service Desk operations
  • 24/7 Service Desk Operations: Monitoring and Management
  • Agile Testing, Continuous Delivery: Continuous Integration & Continuous Deployment
  • Managing customer engagement metrics in the cloud: Adoption, Success, Renewals
  • Operational Business Intelligence (BI) & Reporting
  • Continuous Automation: Workflow, Configuration, Deployment
  • Disaster Recovery

Conseq helps clients become more agile, efficient and responsive by empowering them with cloud, mobile and social technologies. Since 1998, we have completed over 400 engagements assisting clients design, develop and manage a wide range of solutions based on Salesforce.com, Force.com, Amazon Web Services, IBM Websphere and other leading platforms. .

2014 © Conseq Ltd. Salesforce and Force.com are trademarks of salesforce.com, inc. and are used here with permission. All other trademarks are property of their respective owners. Terms of use.
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